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Summer Academy FAQ's: About the Residence Option
Q: Where is the residence located?
A: All DEEP Program residents will be living together with their dons on the same floor in the New College Residence complex on the University of Toronto's St. George Campus.
Q: Will I have to share a room with another student?
A: Most rooms will be double, however there are a few single rooms available. The single rooms will be allocated to students with special requirements and then be randomly assigned. All double rooms will be single sex. Students will be paired based on answers supplied in the roommate matching form included in the pre-program package.
Q: What happens if I get lost?
A: All students will be provided with an emergency contact card they should keep with them at all times. This card will list the telephone numbers of all of the residence dons, the DEEP program office, the New College Porter's Desk and the Campus Police.
Q: Will I be on the same floor as children of the opposite sex?
A: Yes. New College is a co-ed residence. We have an open door policy to ensure that when someone other than the residents of a room are inside, the door must be open at all times. Roommates will be of the same-sex and separate bathrooms will be designated male and female.
Q: Am I allowed to go off-campus for lunch?
A: No. Students are required to purchase lunch on campus each day. The map of the Engineering Complex has over 20 acceptable restaurants. $7 per day is sufficient to purchase a nourishing meal on campus.
Q: Will I be supervised while living in residence?
A: Yes. We have hired a number of live-in residence dons. The don to student ratio is 1 to 15.
Q: Will I be safe living in residence?
A: Yes. New College has 24-hour porters who are stationed at the front desk to assist in any emergency situation. A security guard will also be making regular rounds between the hours of 10 pm and 6 am. There will be one DEEP don on-duty between the hours of 11 pm and 9 am. Each bedroom has its own lock and each floor requires key access.
Q: How will I get my meals?
A: Breakfast and dinner are included in the residence fees. Meals will be in the Audrey Taylor Dining Hall, attached to Wilson Hall in the New College Complex. Breakfast will be from 7:30 am to 9 am and dinner will be served daily from 5:00 pm to 6:00 pm. Students will be responsible for purchasing their own lunch.
Students are responsible for getting to meals on time. Any missed meals will not be reimbursed and students will have to make their own arrangements.
Q: I have a peanut allergy. What precautions will be taken?
A: All students are required to fill out a personal information form detailing any special needs including dietary concerns before they arrive in residence. However, parents of students with severe peanut allergies should be aware that New College cannot guarantee access to a peanut free environment. Therefore, it is a personal decision whether to participate in the residence option.
Q: I follow a halal diet, will there be options available?
A: New College offers halal and vegetarian options at every meal. Kosher meals can be provided at an additional cost to the participant.
Q: Will I be allowed to leave the residence without supervision?
A: Activities are scheduled from approximately 6 pm to 9 pm. We are planning a variety of activities to meet the interests of all our residents and will be encouraging participation in scheduled events. On occasion students over 16 can plan their own activities in groups of 3 or more. If the students are under 16, they may not leave the residence without don supervision. All students must return and be signed back in by 9 pm. A record of outside activities will be kept in a sign out book so that dons know exactly where every resident is at any given time.
Q: Can I go visit a relative or friend who lives in Toronto?
A: Yes. However we have strict rules surrounding these visits. We must receive permission by either email or fax for this visit. The relative or friend must come to the residence to pick up the student and meet their don. All students must be signed back in to residence by 9 pm.
Q: Can I bring my friends to participate in residence activities?
A: No. Only students enrolled in the residence program are permitted to take part in residence activities. There are no overnight guests allowed.
Q: Are your dons trained to handle medical emergencies?
A: All of our dons have had extensive experience working with youth in a supervisory role and will take part in extensive mandatory training. This includes a certified Red Cross Emergency First Aid and CPR course. All students are required to fill out a personal information form detailing any special needs, before they arrive at the residence so that our dons can be briefed and properly trained to handle them.
Q: I am coming from out of province (outside Ontario). What will happen if I require medical assistance?
A: In Ontario we practice reciprocal billing for all Canadian provinces. This means we will treat you and then send the bill to your home province. No payment is required by the student directly.
Q: I am coming from outside Canada. What will happen if I require medical assistance?
A: International students must purchase travel health insurance prior to arriving in Canada. You can do this through Expert Travel Financial Security (ETFS) who deals solely with international students or make arrangements in your home country through your own health insurance provider.
To contact ETFS for an application form please contact them at 416-413-1527 or visit their website at www.etfsinc.com.
Q: I am coming from outside Canada. What do I need to pass through customs?
A: Most students attending DEEP will be able to cross the border by using the customs form distributed on the plane. DEEP is a non-credit program. You should specify that you are coming to a summer camp and not a university academic program (credit courses require a student visa). Some students coming from overseas may require a visitor's visa to enter the country. Please contact the closest Canadian embassy to determine whether you will require this document or not.
Q: Are there any costs not included in the residence fee?
A: There will be some activities that are not covered by the residence fee. These include daily lunches, optional Wednesday night cultural events and optional Saturday day-long trips. Not all students are expected to participate in these optional events and trips. Additional information will be included in the pre-program package.
Transportation to and from the program is also the responsibility of the student.
Q: Will there be any over night trips away from the residence?
A: No.
Q: I speak English as a Second Language, will there be any communication problems?
A: Many of our dons speak multiple languages and are trained in communication methods with ESL students.
Q: What if I misbehave? Will I get sent home?
A: All students sign a code of conduct before they arrive in residence. If any major offence takes place - anything deemed by law to be illegal, the student will be expelled from the program and the cost of their return home will be the sole responsibility of the student and/or parent/guardian. We will contact your parents to make suitable arrangements for your return home. Minor offences will be handled directly between dons and students. We reserve the right to punish repeat offenders with removal from the program.
Q: My parents or guardian are going to be away for the month of July while I am at DEEP. What do they need to do?
A: We must be provided with a contact number to reach a parent or guardian in case of emergency. If you are not going to be available while your child is participating in DEEP, please ensure that you appoint someone and give us his or her contact information to ensure that there is a contact person available in the case of emergency.
Q: How do my parents or guardian contact me while living in the residence?
A: All rooms have a telephone and each student will be given an extension number upon their arrival. You can call the main desk at 416-586-9563, dial 0 and ask for your child. If the student is not in his or her room, messages can be left with the porter who will ensure the student receives it. Students will also have access to a computer lab in the evenings for email purposes. We also encourage students with cell phones to bring them.
Q: Can my parents or guardian send me a letter or care package?
A: Definitely! You can mail packages to:
Student's Name
c/o DEEP Program
Wilson Hall
40 Willcocks Street
Toronto, ON
M5S 1C6
Canada
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